My mom had purchased a pair of Marc Fisher snake print knee high boots for my birthday and when I opened them, not only did the boots not have stuffing/ the paper was torn and thrown into the box, the bottom of both soles were also dirty! There weren’t just scuffs as if they had been a store display and someone had walked around the store to try them on; there was dirt on the soles of both shoes. It seems that Belk had thrown a price and size sticker on the sole (over the dirty sole) and shoved the shoes in a box. The box wasn’t even shipped in a box, just a plastic bag - okay as I don’t keep the boxes, but just to add to the unprofessionalism and lack of customer satisfaction of this company. The boots were on sale, but that doesn’t mean the product should arrive used. I’ve only ever purchased once from this site and had a bad experience (purchased makeup on Black Friday on sale, got an email saying my order was cancelled due to items being out of stock, items were restocked next day and Belk wouldn’t honor the discount), and I will never shop at Belk again.
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belk.com is the official Belk online retail website. Belk is a leading retail department store offering the latest in women's, men's, juniors' and kids' apparel
