This review comes from my parents' visit to a local branch. My mother was in tears after the treatment they received from a staff member. My father, who is ill, was struggling to eat. My mother requested a small portion of spaghetti Bolognese for him, but the staff member was rude and provided a child's portion of a different pasta instead. When my mother explained the mix-up, the response was dismissive. My father couldn't eat due to his condition, leading to further distress. There was no apology, and the staff member's behavior was unacceptable. This experience added unnecessary stress during an already difficult time for my parents.
Claim your business profile now and gain access to all features and respond to customer reviews.
