bellaandduke.com

4.9
4.9 Based on 41 reviews

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Average Rating

4.9

/
5

41 Reviews

5 Star
91%
4 Star
0%
3 Star
2%
2 Star
0%
1 Star
6%

All Reviews

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Andy Hurn
Amazing Raw Food from Bella+Duke. I recently got a female Belgian Malinois and was feeding her on a

Amazing Raw Food from Bella+Duke.

I recently got a female Belgian Malinois and was feeding her on a quality wet and kibble mix, after a few days it upset her stomach , so onto the chicken and rice .
A good friend recommended that I put Storm on raw food .
I looked on the 'All About Dog Food ' web and app . Bella+Duke was the highest rated at 97% .
I went to Pets at Home in my home town and they stock the raw food , so 4 tubs were bought .
1st feed and she loved it , so I ordered directly with Bella +Duke, ive just recieved my 2nd subscribed order .
Its amazing , her weight is gaining rapidly (13.10kgs at this time), her coat is soft and shiny, her cognitive alertness and reaction is 1st class , and the poo is minimal and firm.
I really can't fault this brand and there treats, even if I wanted too .
I would highly recommend Bella+Duke to anyone without question to a dog of any age .
I will not be changing her diet from these amazing products from B+D

5
Date of experience: Feb 22, 2026
Carol Jackson
We changed over to a raw diet for our Salukis and the customer service team were so helpful and took

We changed over to a raw diet for our Salukis and the customer service team were so helpful and took the time to help to transition our dog onto raw. They are very knowledgable and the food is great. Our dog licks her bowl clean every time and has a beautiful shiny coat. Would highly recommend Bella and Duke

5
Date of experience: Feb 15, 2026
Paris Rogers
Incredible products with a fantastic variety of flavors, all well-prepared

Incredible products with a fantastic variety of flavors, all well-prepared, so there are no sharp bones to worry about. I appreciate the 50g portions they offer, making it easy to know how much to feed my dog, especially when I don’t have a scale. This is by far the best product I’ve purchased compared to previous ones I’ve tried. The formulas provided are nutritionally balanced and complete, which is fantastic since I don’t have to stress about buying additional supplements. They even followed up with a call to check on how my dog was adjusting to her new food, which is truly exceptional service. The staff is very friendly, ensuring I’m aware of available discounts, and I will definitely continue my subscription. If you’re hesitant about switching to raw feeding or trying a new raw food provider, I highly recommend giving this a try. My dog can be picky, but since starting this brand, she has never enjoyed mealtime so much. They also offer these wonderful sprinkles for picky eaters, which I ordered but haven’t needed yet because she loves the food so much. Honestly, this is the best company I’ve encountered, and a special thanks to the lovely representative who checked in on my dog and ensured everything was fine with my order. I've never seen her so energetic after meals; she’s clearly happy with the switch. The delivery was prompt, arriving even earlier than expected, and everything was carefully packaged and still frozen upon arrival. I would rate this product a perfect 10/10!

5
Date of experience: Jan 21, 2026
Raife Walker
Delivery Notification Issues

I received a notification from the delivery service that my package was delivered the next day to someone in a different location. When I finally accessed the parcel later, it was soaked and the contents were partially defrosted. Why wasn't my email or phone number shared with the delivery team for direct communication? I'm quite frustrated.

1
Date of experience: Jan 18, 2026
Cecilia Hughes
Excellent quality food and timely delivery for my dog.

The service offers high-quality dog food and treats for my pet, consistently delivered on schedule. Adjusting orders through the customer portal is straightforward, and they go above and beyond with special treats for birthdays and festive meals. They also provide valuable advice via a veterinary helpline and through their customer support and social media channels. My dog used to be a picky eater, but that's no longer the case!

5
Date of experience: Jan 17, 2026
Mark
Disappointing experience after years of loyalty

I have been a customer for over four years, and I have never faced anything like this. I placed and paid for a substantial order of dog food on 1st January. Despite numerous promises, delays, and reassurances, the food never arrived. The replacement delivery that was confirmed for 12th January also failed to show up, and communication deteriorated significantly. This isn't just a delayed shipment of clothing or non-essential items — it's food for a dog. Due to the company's repeated shortcomings, my dog was left without food, which is entirely unacceptable for a business that focuses on pet nutrition. What made matters worse was being offered discounts or credit for future orders instead of a proper resolution for an order that was fully paid and never fulfilled. I did not want a discount — I wanted the food I paid for, or a full refund along with appropriate compensation. The lack of urgency, accountability, and empathy displayed in this situation is shocking and contradicts the image the company promotes. This experience has severely undermined my trust in the brand. I am extremely disappointed. This level of service is unacceptable.

1
Date of experience: Jan 15, 2026
Nuzeri21
Freya loves this food!

My dog has been enjoying this food for several months, and it’s definitely her favorite. I appreciate that it’s raw and packed with nutrients. It keeps her energetic and happy. Although it's pricier than many options, I believe it's worth the investment.

5
Date of experience: Jan 04, 2026
Murray Long
Absolutely love it!

My dog has been enjoying this food for several months, and it’s definitely her favorite. I love that it’s raw and full of essential nutrients. It keeps her lively and happy. While it’s more expensive than most options, I feel it’s well worth the price.

5
Date of experience: Jan 04, 2026
Karyne
I truly appreciate this brand.

I genuinely love this brand! As a student vet nurse with four pets, nutrition is crucial for me. The quality is consistently high, and my pets clean their bowls every time! They also enjoy a variety of natural treats. My dog, especially, loves the chew toys, which are great for his dental health. I’ve never encountered any issues with this brand; they’re simply the best.

5
Date of experience: Dec 31, 2025
Tori Price
My picky little pups adore it.

My picky little pups actually eat this, which is a big deal since they’re quite selective! I appreciate that it’s filled with ingredients I’d want for my dog, ensuring they’re healthy while enjoying their meals. The variety of flavors is also a plus. After a month of use, I’m very satisfied so far. Hopefully, they’ll keep loving it.

5
Date of experience: Dec 28, 2025

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