www.mrpets.co.uk

3.2
3.2 Based on 550 reviews

Mr Pets believes your pet's health and happiness needn't be a luxury. We therefore cut the cost of pet care by offering the same products you'd buy from your vet, but at significantly lower prices, and with free delivery! We are just as dedicated to your...

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Average Rating

3.2

/
5

550 Reviews

5 Star
45%
4 Star
9%
3 Star
6%
2 Star
5%
1 Star
36%

All Reviews

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Review Time

Georgene Wilson
does not care about animals or employees

they fired me after 3 days for pointing out that their animal husbandry (3 ball pythons in poor condition with no humidity, functional heat source, and a single litterbox as a hide). being a snake owner for years and thinking this is what i was hired for, i was quite disappointed when they forced me to be a cashier given me mentioning that i am on disability from back problems and working that position in the past has worsened them. the management does not have the money to properly provide for the animals or pay employees a fair wage- when i worked at the location in Victoria, BC, there were max 3 employees working at anytime for a busy pet store.management told us "no time allowed off" was allowed in December, which i'm not sure is legal. there was also no training provided for the positions i was expected to work. then they did ye ol reliable, fired me because it "wasn't working out". Never late, never missed a shift, worked hard for that place because i believe in better animal welfare. nope. fired for no reason. meanwhile they are "desperate for employees". DONT WORK HERE.

1
Date of experience: Nov 30, 2023
lex p
does not care about animals or employees

they fired me after 3 days for pointing out that their animal husbandry (3 ball pythons in poor condition with no humidity, functional heat source, and a single litterbox as a hide). being a snake owner for years and thinking this is what i was hired for, i was quite disappointed when they forced me to be a cashier given me mentioning that i am on disability from back problems and working that position in the past has worsened them. the management does not have the money to properly provide for the animals or pay employees a fair wage- when i worked at the location in Victoria, BC, there were max 3 employees working at anytime for a busy pet store.management told us "no time allowed off" was allowed in December, which i'm not sure is legal. there was also no training provided for the positions i was expected to work. then they did ye ol reliable, fired me because it "wasn't working out". Never late, never missed a shift, worked hard for that place because i believe in better animal welfare. nope. fired for no reason. meanwhile they are "desperate for employees". DONT WORK HERE.

1
Date of experience: Nov 30, 2023
Manzo1342
Is taken your money

Is taken your money, but don't send the product. Keep away from this company.They also calls themselves "Mega Vita" on Facebook. Don't order from there either.

1
Date of experience: Feb 20, 2021
Is taken your money

Is taken your money, but don't send the product. Keep away from this company.They also calls themselves "Mega Vita" on Facebook. Don't order from there either.

1
Date of experience: Feb 20, 2021
Liliana Scott
AVOID AVOID AVOID

Money paid. Item never arrived. Impossible to contact. AVOID.

1
Date of experience: Nov 18, 2020
Rachel Norton
AVOID AVOID AVOID

Money paid. Item never arrived. Impossible to contact. AVOID.

1
Date of experience: Nov 18, 2020
Violette
profiteering at it’s worse and cheaper elsewhere in normal times

This company charged me 32.99 for hand sanitiser during lockdown but I was desperate. They normally sell it for 9.99 and it is under £5 on other sites. When you profiteer on people’s misery you do not get repeat custom. I am not surprised they seem to have gone into administration!

1
Date of experience: Aug 10, 2020
Debbie Rock
profiteering at it’s worse and cheaper elsewhere in normal times

This company charged me 32.99 for hand sanitiser during lockdown but I was desperate. They normally sell it for 9.99 and it is under £5 on other sites. When you profiteer on people’s misery you do not get repeat custom. I am not surprised they seem to have gone into administration!

1
Date of experience: Aug 10, 2020
Daniel Clark
This company charge £32.99 for hand…

This company charge £32.99 for hand sanitiser that they where selling at £9.99 prior to pandemic this is profiteering and I have reported them not only that the pump was broken on the bottle so did not work anyway. would never recommend this company they do not even answer emails when you reported to them an item was broken.

1
Date of experience: Jul 23, 2020
Jane Williams
This company charge £32.99 for hand…

This company charge £32.99 for hand sanitiser that they where selling at £9.99 prior to pandemic this is profiteering and I have reported them not only that the pump was broken on the bottle so did not work anyway. would never recommend this company they do not even answer emails when you reported to them an item was broken.

1
Date of experience: Jul 23, 2020

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Business Details

  • Mr Pets believes your pet's health and happiness needn't be a luxury. We therefore cut the cost of pet care by offering the same products you'd buy from your vet, but at significantly lower prices, and with free delivery!

    We are just as dedicated to your pet’s health and happiness as you are - and that is why we deliver pet care products at affordable prices quickly and directly to your door-step.

    We specialise in bringing customers reputable, trusted brands such as Frontline, Drontal, Feliway, Adaptil, Royal Canin and more at affordable prices.See more

  • email customerservices@mrpets.co.uk
  • language http://www.mrpets.co.uk

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