The WORST company I have ever ordered from! One item missing and the item that turned up vs the item I had originally ordered is appalling. I have reached out and they are refusing me a refund and only offering a 30% refund or 60% store credit.. I paid £70 for something that should have been £140! If the 3 weeks delivery date wasn't enough they're completely refusing to refund me for the item I didn't even receive.. where's the irony in that? The item i received (hoodie) was thin, cheap material that I found on TEMU for £4!!!! I would never recommend this absolute shambles of a "business". I not only had to then order more items totalling to £150 elsewhere to ensure the person these items were bought for had a Christmas present to open I'm not out of pocket and left with this ridiculous excuse of a jumper 🤣 I wish I could leave photos to show the quality, well lack of jumper!! I have been trying to resolve this for a month to no avail. Absolutely shocking and completely unprofessional on their behalf despite me emailing over all evidence to support this. AVOID AVOID AVOID
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