Tenants they placed in our condo caused major water damage by overfilling the bathtub and not cleaning it up. Belong Homes is refusing to hold them responsible and is making us, the owners, pay for repairs. They’re even trying to blame “ventilation issues” despite a clean inspection before renting.
Because we ended our contract with them, they now refuse to help us at all. Completely unprofessional, irresponsible, and a nightmare for owners who expect their property managers to actually manage.
A Senior Manager of Customer Experience named Will Leavitt reached out to fix there mistake. They agreed that the burden of repairs should fall on the tenant since this went beyong normal wear and tear and Belong failed to do a 6 month walk through and catch this before the damage got so extensive.
Now 7 months later they are trying to direct withdraw the repair amount from my bank account! I am having to file a fraud claim with my bank and now will need to take them to court and file for restitution for my court fees.
I don’t recommend Belong Homes to anyone who values accountability and proper representation.
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Belong: Redefining Property Management!
Belong is transforming the property management experience for homeowners and residents alike. We connect homeowners with fully-vetted residents, ensuring homes are well-maintained while delivering consistent rental income through our Guaranteed Rent program—homeowners get paid on time, every time, even if the resident misses a payment.
Our tech-driven platform simplifies every aspect of home management, from leasing and maintenance to financial tracking and transparent communication.
For residents, we offer thoughtfully maintained homes, responsive service, and flexible payment options, creating a seamless rental experience.
With a commitment to exceptional service, proactive care, and trustworthy management, Belong makes renting and property management stress-free and rewarding for everyone involved.
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