I am giving 1 start because the system won't allow me to give zero stars. I am completely disappointed, with the service. Since we signed with this company the amount of work has tripled fixing Belong's errors. Here is the list:
1. Charged me for services that never were approved
2. By talking to the tenant directly we found Belong never performed a service they charged me for.
3. During the sales calls they committed to something they didn't want to honor.
4. Their portal has many defects and malfunctions (errors while trying to access documents, doubled charges, incorrect EOIs just to name a few)
5. They took 8 weeks to cancel a wrong charge in my account.
7. The cleaning crew they sent did a terrible job, left dirty windows and floors, and disappeared the gas key from the fireplace, which has not been replaced by the way.
8. If you don't have an SSN they won't pay you electronically, so if you hold an ITIN beware because they send you a check weeks late.
I have more but no more space on the review.
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Belong: Redefining Property Management!
Belong is transforming the property management experience for homeowners and residents alike. We connect homeowners with fully-vetted residents, ensuring homes are well-maintained while delivering consistent rental income through our Guaranteed Rent program—homeowners get paid on time, every time, even if the resident misses a payment.
Our tech-driven platform simplifies every aspect of home management, from leasing and maintenance to financial tracking and transparent communication.
For residents, we offer thoughtfully maintained homes, responsive service, and flexible payment options, creating a seamless rental experience.
With a commitment to exceptional service, proactive care, and trustworthy management, Belong makes renting and property management stress-free and rewarding for everyone involved.
Experience a new way to manage or rent your home—experience Belong.See more
