When i attempted to order a pair of sandals from Belro my credit card was rejected 3 times as fraudulent.Upon entering my husband’s card i was able to complete the order for the $24.99 pair of sandals.Immediately 2 Order #’s appeared, one for $9.95 for some kind of unauthorized fee,and the sandals increased in price to $34.98, apparently tagged with another “service” charge.I immediately called customer service to encounter a very belligerent man i could barely understand who was accusatory to me.I hung up and called again to cancel everything and I was promised that would happen.Only the mysterious $9.95 was removed.I then emailed customer serviceto cancel, well within their 24 hr window policy.Immediately a return email claimed that was not possible as the order had already been processed and was on its way, but they would give me a 25%discount if i would keep the product and accept the “refund” now.My response was , no, that it was clear this “company” is an illegal scam and with documentation i will contest this charge and report Belro to my state’s Attorney General’s office.Immediately i received a response that, with further consideration they would cancel both orders and charges.That was Th, the $9.99 showed up again and was again removed.The inflated sandal charge of $34.98 remains.As of Monday i am still waiting.
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