belro.com

1
1 Based on 20 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1

/
5

20 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
100%

All Reviews

Filter Reviews

Review Time

Susan Harris
Scam company. Same complaint as all the others. I thought I was ordering "English" tall riding boots

Scam company. Same complaint as all the others. I thought I was ordering "English" tall riding boots. They did not arrive. 24/7 customer service is a crock. Stayed on hold forever. Kept hearing that I was "next in line". Was then directed to leave a message but...mailbox was full. I was also charged that hidden fee of $9.99 for a lifetime warranty and delivery insurance. Will contact my credit card company to dispute charges. What a joke.

1
Date of experience: Apr 18, 2026
Susan Harris
Scam company

Scam company. Same complaint as all the others. I thought I was ordering "English" tall riding boots. They did not arrive. 24/7 customer service is a crock. Stayed on hold forever. Kept hearing that I was "next in line". Was then directed to leave a message but...mailbox was full. I was also charged that hidden fee of $9.99 for a lifetime warranty and delivery insurance. Will contact my credit card company to dispute charges. What a joke.

1
Date of experience: Apr 18, 2026
David Tremblay
Do not buy from Belro! Scammers!

Do not buy from Belro - Belro are scam sellers. We purchased a Bark Control Device that had no effect on our dog. We called their customer service number multiple times during their supposed availability times, and were told we are the 6th, 5th, 4th,... person in line. When we finally got to the front of the line, instead of talking to a person, we were directed to leave a message in an email box. Then got a reply saying the mailbox was full. Must be full of complaining customers! Buyer beware! Lesson learned..

1
Date of experience: Apr 17, 2026
Ann Clearwater
My experience echoes others I see here

My experience echoes others I see here. I ordered a pair of shoes for $14.99 but after I'd checked out, I was presented with a screen that wanted me to add insurance/warranty for $9.99 and there was NO WAY TO OPT OUT! So, I closed the screen and immediately got a text from my bank (kudos, Bank of America!) saying several charges were made and did I authorize them. I ended up having to cancel my card and am now waiting for a new one, with a new number, so I have to notify any auto-debits of the number change. What a colossal waste of time.

1
Date of experience: Apr 17, 2026
Dari Beard Sonnier
If I could give a -5 stars

If I could give a -5 stars, I would I do not recommend doing business with this company. They are extremely unprofessional. They are very unpleasant and rude on the telephone. Their customer service is not customer service. They hang up on you and do not want to answer your questions. I think this may be someone doing this out of their home. When you ask questions, they’re gonna hang up on you and you’re not gonna receive your merchandise. If you do decide to do business with them, the most positive thing I can say to you is good luck.

1
Date of experience: Apr 16, 2026
jutta megill
Please don’t order from this company…

Please don’t order from this company huge scam customer service is very rude refuse to let me know if my shoes had been shipped and said plainly no to refund. Then hung up on me.

1
Date of experience: Apr 15, 2026
Nicole Agostini
Like everyone else claims its fraud…

Like everyone else claims its fraud they charged multiple 9.95 charges from 2 different websites

1
Date of experience: Apr 10, 2026
PrazHim Tithers
Terrible Quality-Picture of garment is misleading

The picture of the item was misleading. Blouse/top was pictured as if it had glitter/sparkles. Top was nothing like the picture. It was a cheap polyester top with "look-like" glitter. The top smelled like a dog. I am terribly disappointed and the warranty of $9.95 was added on even when I attempted to deselect it...smh.I will NOT order anything else from this company.

1
Date of experience: Apr 10, 2026
Carolyn Cook
Scammers

When i attempted to order a pair of sandals from Belro my credit card was rejected 3 times as fraudulent.Upon entering my husband’s card i was able to complete the order for the $24.99 pair of sandals.Immediately 2 Order #’s appeared, one for $9.95 for some kind of unauthorized fee,and the sandals increased in price to $34.98, apparently tagged with another “service” charge.I immediately called customer service to encounter a very belligerent man i could barely understand who was accusatory to me.I hung up and called again to cancel everything and I was promised that would happen.Only the mysterious $9.95 was removed.I then emailed customer serviceto cancel, well within their 24 hr window policy.Immediately a return email claimed that was not possible as the order had already been processed and was on its way, but they would give me a 25%discount if i would keep the product and accept the “refund” now.My response was , no, that it was clear this “company” is an illegal scam and with documentation i will contest this charge and report Belro to my state’s Attorney General’s office.Immediately i received a response that, with further consideration they would cancel both orders and charges.That was Th, the $9.99 showed up again and was again removed.The inflated sandal charge of $34.98 remains.As of Monday i am still waiting.

1
Date of experience: Apr 09, 2026
Cara Boo
I had the same experience as others

I had the same experience as others. It said my card was fraudlent and then it attempted to put 3 charges on my card. My credit card company caught it immediately and called me. I shut my card down right away.

1
Date of experience: Apr 09, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More