Scam company. Same complaint as all the others. I thought I was ordering "English" tall riding boots. They did not arrive. 24/7 customer service is a crock. Stayed on hold forever. Kept hearing that I was "next in line". Was then directed to leave a message but...mailbox was full. I was also charged that hidden fee of $9.99 for a lifetime warranty and delivery insurance. Will contact my credit card company to dispute charges. What a joke.
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