Not what I expected from a supposed premium brand .. I ordered a coat from Belstaff which took around 5 days to arrive so that was the good part When the coat arrived in a large box I opened it to find the coat had no plastic covering on it and the sleeves had been rolled up .. it look like it had been returned previously of someone had tried it on & rolled the sleeves up .. I wasn’t happy with the fit either so I decided to return it .. this is more than 3 weeks ago & I have heard absolutely nothing .. I can see it has been delivered to their depot on the 8th Jan .. so no confirmation email no live chat no contact number on when it will be refunded ect .. like I said I thought Belstaff was premium brand but this is all looking a bit like in professional to be honest & it’s very disappointing .. UPDATE … as requested order number UKW-306330 Still have not received any information as to the refund .. I understand that BELSTAFF will be busy but more information or at least confirmation as to what is happening.. Belstaff is not a new company you have at this for many years & these situations should not be happening
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A modern British heritage brand steeped in the spirit of adventure, protecting independent spirits to venture free since 1924.
