Review Time
Another fault this time in a racemaster jacket.lightly worn and going in holes.price goes up,quality goes down.every item from belstaff now does not stand the test of time.no wonder they stopped free rewaxing there is rarely a decent coat left to rewax.champagne money product lemonade quality.originally went into Manchester shop to get assistance and told nothing to do with them.Riches for rags.By time this is sorted arms will have fell off and I will have a gillet😂
With five sons I have purchased lots of Belstaff coats,jackets,t shirts,hoodies etc over the years and can say the quality and wearability is getting worse such a shame,customer service in store is none existent anymore.
Another fault this time in a racemaster jacket.lightly worn and going in holes.price goes up,quality goes down.every item from belstaff now does not stand the test of time.no wonder they stopped free rewaxing there is rarely a decent coat left to rewax.champagne money product lemonade quality.originally went into Manchester shop to get assistance and told nothing to do with them.Riches for rags.By time this is sorted arms will have fell off and I will have a gillet😂With five sons I have purchased lots of Belstaff coats,jackets,t shirts,hoodies etc over the years and can say the quality and wearability is getting worse such a shame,customer service in store is none existent anymore.
I had a fantastic shopping experience at the Belstaff Flagship Store in Manchester. The service was outstanding—friendly, attentive, and genuinely knowledgeable, with great advice throughout. I was even offered a coffee right at the beginning, which set a great tone for the entire visit. I felt completely well taken care of from start to finish. Highly recommended!
Appears complaining on here is the only way to receive a response as when you try to on their website no one responds, I received my jacket back in November after experiencing some delivery issues and items missing from the jacket but eventually got there, fast forward to the start of the biking season and trying the jacket out for the first time only to find a fault with the jacket. Stitching missing from the Velcro that covers the belt fastener at the bottom of the jacket, I have emailed and tried to contact them to resolve the fault but no response received as of yet (Request #340223) hopefully posting on here may help
Customer service was excellent. Iona was very knowledgeable of the products and guided me to the right jacket. I was also taken through the offers by Iona ensuring I received the best price. All this was done in a friendly no pressure environment. Very impressed I will be back.
My online order arrived in good time. I am often between sizes and wanted to exchange to the next size up in store. I spoke to Bolu on the phone, who contacted the local store and checked size availability for me, and also let them know that I would be calling in. All very simple and straightforward. Many thanks
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A modern British heritage brand steeped in the spirit of adventure, protecting independent spirits to venture free since 1924.
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