Not sure what has happened to Belstaff? As a long time customer (biker and before it became fashionable), I am really disappointed by their service recently. I have had two orders cancelled in the last week. The first order (EU-35341) was cancelled 7 days after the order was placed due to being out of stock. Ok, mistakes happen. I checked their website the following day and the item I originally ordered was back in stock. Great! So, I placed another order for the item (EU-35522) whilst still awaiting my refund for the first order. The item I ordered remained in stock on their website for a further 24 hours. That was 2 days ago. Today, my order was cancelled for a second time as the item was sold out! I would love to know how many people they have done this to? My advice to Belstaff is to stop selling online if you cannot manage the basics of e-commerce. I am now down over £500 whilst I await two refunds. Disappointing.
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A modern British heritage brand steeped in the spirit of adventure, protecting independent spirits to venture free since 1924.
