The service provided by Belstaff and in particular Mike has been great. Purchased a motorcycle jacket in the phoenix sale, unfortunately in my excitement I ordered a jacket that was too small. My fault not theirs but I must say their returns process was straightforward and Belstaff even covered the return cost. The refund was issued quickly, so I reached out for help with placing a new order, the response from a human took a little while but that’s to be expected during the sale season. I placed a new order for the correct size with the help of Mike who honoured the sale price, so it was definitely worth the wait. I’ve always wanted a Belstaff jacket and I’m really happy with my purchase.
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A modern British heritage brand steeped in the spirit of adventure, protecting independent spirits to venture free since 1924.
