Have an issue covered by the warranty. Trying to get Belstaff to deal with it is long, drawn out and frustrating. Customer service is as with many over priced companies, a pain and no easy way to communicate. They supply a phone number that directs you back to email. So I guess the number is to give the illusion of good communication when is fact this is not true.07/11/25Thank you for the response ( Belstaff)I do read this asYe thanks, we love you bla bla bla and we prioritise sales over customer service, have a great day.Long overdue update I did have the repair done under warranty and it was or is not great, I believe that the jacket may well be damaged and time will tell. The reflective strip on the sleeve came away and the repair carried out was to just use excessive heat and melt it back on, this lead to the inner lining sticking to the outer and that I hope did not damage the Gore-tex membrane.
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A modern British heritage brand steeped in the spirit of adventure, protecting independent spirits to venture free since 1924.
