Really struggling to get any information from Belstaff ,I have had issues with 3 orders in January first was I ordered a jacket and without any communication the order was cancelled 4 days after taking the money with no explanation. Secondly I currently have one order returned and awaiting a refund on order no UKW-309871, Foolishly i purchased another jacket on order UKW-310759 and you have sent the wrong colour to which I have tried using your customer service portal and have had no one contact me about a return or replacement. Why are you now so difficult to contact and customer service is non existent?Update: I have been contacted with a potential fix to purchase the correct jacket at an additional cost to me and return the wrongly supplied jacket for a refund that will take up to 14 working days plus my banks processing time because of your mistake come on, Is this the best customer service Belstaff can offer its loyal customers?.
Claim your business profile now and gain access to all features and respond to customer reviews.
A modern British heritage brand steeped in the spirit of adventure, protecting independent spirits to venture free since 1924.
