I had an issue with two pairs of Longton jeans from Belstaff. The jeans I ordered were supposed to be 34" in length but when the arrived, they were closer to 36" in length. I've purchased many pairs of jeans from Belstaff in the past but never had an issue with size. I spoke with Mike in customer service and we were able to come to a fair resolution. I split the cost of the tailoring of the jeans with Belstaff instead of returning the jeans. Mike refunded my account. I've had a few issues with Belstaff garments in the past and it seems that Mike is the one in customer service that can resolve such issues. I love Belstaff products and its customer service. Belstaff, give Mike a raise! He deserves it :) PS. I've read some of the reviews below and not sure what has happened in each case. I've always found Belstaff customer service, very easy to. work with. All of my purchases from Belstaff have been online, so sizing sometimes can be an issue, as it is with every other clothing company. I will stick with being a loyal customer of Belstaff.
Claim your business profile now and gain access to all features and respond to customer reviews.
A modern British heritage brand steeped in the spirit of adventure, protecting independent spirits to venture free since 1924.
