belvilla.de

3.8
3.8 Based on 61 reviews

Europes largest VRMC business...

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Francesco
SCAM! Additional costs after the booking

I booked on of their houses on booking. They say that there are some optional costs for services such as cleaning fees and other services. Once you book those costs become mandatory and you are required to pay them in order to access the house. ABSOLUTELY UNTRUSTWORTHY. Stay distant from them.EDIT: the reply of the company is false. they specify that all costs are optional, and booking.com confirms that no further money should be send through other means, expect their website. When booking.com called them to clarify, they instead said that the rest of the payment was optional, and no we shouldn't pay.

1
Date of experience: Jan 05, 2026

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