I had never heard of this Belvilla outfit until recently when I booked and paid for a non-refundable hotel several months in advance.The week before I received a message that Belvilla/OYO had cancelled my booking due to "unforeseen circumstances", however, when checking their website they were still advertising rooms, but at 5x the original price. There was a rugby game on that weekend, so no doubt they were upselling the rooms.Absolutely no help from their customer service, just really bad service and no care. Additionally I have discovered that some of my future holiday reservations for next year that I made through Booking.com are with Belvilla as the agent, and now I'm getting scam like messages on WhatApps asking me to click links and make advanced payments....All future reservations are now cancelled and I will be careful to never book anything that involves Belvilla/OYO again.
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