I have been a satisfied customer for nearly 10-20 years without any issues until recently. In the last six months, the service transformed drastically, imposing strict rules that limit our spending without prior notice. They have restricted my ability to make outgoing transfers and shop online, creating unnecessary difficulties. Many others seem to share my frustration, leading us to consider switching to another bank. It’s bewildering to see a once successful business push away loyal customers instead of attracting them. The abrupt changes and lack of communication have been incredibly frustrating, especially since they seem to have a bias against certain transactions. I've faced enough stress in my life already, and this situation has only added to it. I can only hope that the consequences of these decisions lead to a reevaluation of how they treat their customers.
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