I rang Beneden to find out the procedure to get my varicose veins removed . I was told they no longer cover this procedure and I could benefit from a 10% discount on self pay . Both my son in law and his father both had this procedure recently.This is the first time in 9 years of being a member that i have requested any treatment . This procedure was included when i joined but has been withdrawn in the last two years .I was not informed of any changes but apparently it was mentioned in their Be Healthy magazine . I do not read the magazine and would not expect to find changes to the policy displayed in this way . It seems that when there is an increase in the policy or they want to target you with some other money spinning venture they can email or post you information but not for changes that are being withdrawn from your membership.I was very aware of certain conditions that were not covered but it seems less and less of the minor conditions are also not covered now.
My husband asked for a painful callous to be removed in the middle of the palm of his hand which is stopping him from working in a constructive way, this is also not covered . Finally he has a lump on the back of his neck which is benign but irritating and getting larger , also not covered. I now have no faith in this organisation it seems they are marketing for more people to join but its existing members are actually covered for less . I have family members also on this membership but will be cancelling as it seems the cover is minimal if you manage ton find what you are actually covered for.
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