benenden.co.uk

4.5
4.5 Based on 21 reviews

...

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G J
Used Benenden as my surgery's phone lines were down.Spoke to their Doctor and I was sent a prescript

Used Benenden as my surgery's phone lines were down.Spoke to their Doctor and I was sent a prescription, plus a link to use their affiliate pharmacy. They charged me over £80 for 2 items that I could have got from Boots or Amazon for about £12. Shockingly extortionate. The Doctor had prescribed me items i could have just got OFF THE SHELF with NO prescription! When I complained to Benenden customer service they weren't interested and said they have no durastiction over their affiliates pricing and weren't interested that their GP could have told me I could have just bought the medication from the shop rather than paying for their prescription. Shocking service.

1
Date of experience: Feb 24, 2026

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