I accessed the website through my company's internal benefits page. While using the app has been generally positive, I encountered a SIGNIFICANT PROBLEM that led me to rate it one star: the pricing is INCORRECT and isn't displayed in USD until the final step of the order process. I believe there is a mistake with the currency since the ticket price in Canadian dollars on another platform matches what your app shows (without indicating it's in USD). I realized this too late to cancel after submitting my order. I was charged $341 CAD (converted from $246 USD) instead of just $246 CAD, which is the price on other sites. I contacted customer support immediately, and my reference number is (CARE-7073700) 117404443. It's not that I no longer want the tickets; it's about being charged the wrong amount. Given the similar values, I strongly believe this is a glitch in your system.
Claim your business profile now and gain access to all features and respond to customer reviews.
For over three decades, we’ve partnered with businesses across the globe, serving as a constant source of support for HR professionals by building meaningful packages for their employees.
