"Disappointing dinner at Benihana's in Beachwood, Ohio. Food left sitting on grill for over 20 minutes, overcooked and cold. Cook cooked rice 1st with a very small portion of vegetables which was for a full table of 8 people. Then cooked each order separately after serving rice to entire table. Food was overcooked after being left on grill while preparing each entree separately. Cook was extremely rude when asked about orders which were the same, yet some had very small portions which did not compare with the other orders. Cook refused to apologize or offer solution. Unacceptable service and subpar food. 1/5 stars."
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