bennetandmason.co.uk

2.1
2.1 Based on 81 reviews

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Hal S.
Run Away As Fast As You Can

Blessedly I never received the alleged M-65 Field Jacket I ordered from Bennet & Mason and was able to recover my full credit card charge. I now know better than to try a new vendor without checking Trust Pilot first.Turns out Bennet & Mason are simply an AI storefront for Scenery Trade Co., LLC. a complete scam outfit operating in China. There are no phone numbers, there is no direct contact to customer service. I received an initial order acknowledgement then nothing. After a couple weeks I sent an inquiry via the website portal re: the status of my order. Got an AI generated response days later telling me how to track. Tracking showed package meandering across the world. After 30 days tracking showed nothing. Sent another inquiry. Days later different AI response saying search would take time. Contacted bank to dispute charge. That got a much quicker AI response pleading with me to accept another package and to provide all my information as that was only fair thing for all they’d done for me.Check the reviews on the website. All perfect. Pictures, spelling, grammar…100%. So I looked around for similar pop up ads and sure enough the same picture of the gentlemen standing in front of their store…Mr Bennet & Mr Mason?…are used on multiple other “vendors”.Thanks to all the good folks that write their honest outcomes here. I know my M-65 Field Jacket would have been a green shirt.

1
Date of experience: Dec 19, 2025

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