Review Time
I needed to postpone an automatic shipment and contacted them via the website. I got a email response within minutes telling me when it was scheduled. I asked for a later shipment date via email and got a response in a couple minutes with confirmation of the new date. Very pleasant email too. In addition, buying directly from the company is a lot cheaper than from Amazon.
I made a request for skipping an auto shipment, and resuming my auto shipments a month later.Via e-mail, Carl responded promptly to my request with consummate professionalism and courtesy.Business models regarding supplements and other health enhancement products have high profit margins and often customers are treated as dispensable when it comes to "out of the box" requests.Thankfully, Carl's customer service work comports with the efficacy of Ben's Natural Health products.I am a very satisfied customer, and appreciate the customer care that I experienced.
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