I had a very frustrating experience with this service. I ordered a rug last week, and although it was supposed to arrive via DHL, it was delivered to the wrong address. I immediately received a delivery alert and went outside, only to find it at a different location. Customer support was unhelpful; they asked me to fill out a form detailing the issue and product, which they could have easily accessed with my order number. They refused to assist without this form, and I don’t have a printer. The lack of accountability and meaningful support was incredibly disappointing.
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Reasonable rugs of high quality online at benuta: Choose from a large range of rugs | Renowned brands | Top service | Great prices | Free Mainland UK delivery | Fast shipping
