I ordered a rug from Benuta on January 4th. The order was shipped, but since January 8th there has been no update at all from the delivery company.I contacted Benuta via their ticket system, and they replied saying they would check with the courier. That was days ago. Still no update, no delivery date, nothing.At this point, I have completely lost confidence that this order will ever be delivered. Due to the lack of transparency and progress, I want to cancel my order.
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