UPDATE: After my review, the company reached out and offered to make it right. I expected a discount code for future purchases, but they exceeded my expectations! They sent me a full-size product with free shipping! This small, black- and woman-owned business provided exceptional service that a large company failed to deliver. I’ve never experienced such great customer service before. I’m a loyal customer now as long as they stay in business. I previously ordered a facial product and found issues with the quantity received. Customer service was unhelpful and offered a return process that was unacceptable. This was my first purchase, and it will definitely be my last.
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