I ordered two pairs of loafers. They sent the wrong size. I contacted them and they offered me £3 compensation and I should give them to someone else. This went back and forth for two weeks, they offered me £5 then £9. As my order was just over £40 I am not happy. I offered to return them and send me the size I ordered or give me a full refund. All they said was it would cost too much for me to return the items. I asked then to be passed onto a manager and have heard nothing since. Terrible company stealing people's hard earned money. They should be closed down😡🤬
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