bernywatch.com

3.3
3.3 Based on 8 reviews

...

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Annie Scott
Customer service don't want a bar of you if your product Is DOA

I received this as a very thoughtful gift from my parents.Watch was DOA. Clock hands run slow, no matter how many times they are calibrated.They promised to send a new one, however I am still yet to receive it weeks later and when I ask for a tracking number I get radio silence.At one point they asked me to return it, I asked for a return satchel (as is the law for warranty returns in Australia under ACL), and again, radio silence.So if you want to get scammed into buying a broken watch and not be able to get your money back - or worse if you're like me and it was a gift they can't even COMPREHEND the fact that the gift giver might live THOUSANDS of KM away from where YOU are.Waste of money.

1
Date of experience: Dec 04, 2024

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