berryscoaches.co.uk

4.5
4.5 Based on 201 reviews

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Alicia Johnson
This review is primarily based on one…

This review is primarily based on one Berry's Coaches employee, only nonetheless it is one's personal travel experience.Earlier this year I was subjected to the unfortunate misfortune of being accused of eating *hot food and specifically *chicken twice** by the host on board(Heather) via the London to the West Country service(evening). ie on two separate occasions on the same London to West Country service. On the subsequent journey I knew in my heart I was the unfortunate scapegoat for Heather for some reason unbeknownst to myself & also sadly terminate one's loyalty custom to a local service business provider.* FYI, I personally have a preference for cold or room temperature food and wouldn't dream of subjecting my fellow co passengers with this faux paux, personally(as a generally personal rule for myself I rarely like to eat on board a vehicle such as a coach journey unless I have missed meals but have a preference for a cold veggie salad and or an apple🍏).Another thing worth noting here is the fact I have not eaten chicken since the early nineties(when pub grub was genuinely at it's v. best with 100% homemade food ie roast unlike the ubiquitous pre manufactured ping food that you often encounter nowadays) as chicken isn't a part of my chosen lifestyle, personally.Naturally, as an unfortunate scapegoat of Heather(on more than one occasion) I did feel uncomfortable to be on that specific coach as a v.loyal paying customer to report both incidents and most importantly end my support to what essentially was a real gem of a local business service provider as a non driving female and mother but fear gets in the way as always yet I think it really is my duty as a decent citizen to inform honestly & accurately the truth and actual 100% facts(I personally do not appreciate folks that can falsify and distort the truth to save themselves from the real consequences of their actions - unfortunately we do find ourselves in a crook's paradise in 2024 to know folk seldom seem to have any sort of moral obligation & Divine conscience any more as opposed to an altogether different era where Sunday was sacred enough to cease trade and community was ubiquitous(I don't think Modern Tech & social media helps matters).FYI : I did notice someone(male passenger I think) on both occasions eating hot food on board twice(I have an accute sense of smell) but it wasn't me, I also carry a stainless steel waterbottle with me as I tend to get dehydrated when out and about(this coach journey is no exception). On a positive note the hosts on board Berry's are generally & genuinely lovely and professional employees with the exception of one(honestly feel she had issues with myself, personally 😢)so don't let that put you off just because of my personal Berry experiences with a certain Berry's host, it was just unfortunate for me.

1
Date of experience: May 30, 2024

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