Review Time
Just booked a trip to London and Alex (on the phone) could not have been more helpful.
Lovely to see that great customer service is still a 'thing' - hope Berrys acknowledges this with Alex.
Beth / Bev (I may have misheard the name) working at Hammersmith helped us with our journey! She kept us informed about the possibility of getting on an earlier bus staying vigilant of seat availability on the coach. She helped me and my family (as well as two other passengers) get home earlier! She is an asset and brilliant representative for berry’s coaches!
I’m extremely disappointed with Berry’s Coach Hire due to the way one of their double-decker coaches was left parked on an active industrial estate in Highbridge. The vehicle was abandoned for a prolonged period with no driver present, despite the area being heavily used by HGVs, tippers, and delivery vehicles throughout the day.This caused significant disruption to multiple businesses, with large vehicles struggling to manoeuvre safely and access loading areas. It created an unnecessary safety risk and showed a complete lack of consideration for others operating on the estate.Large commercial vehicles should be parked in suitable locations, not left blocking or restricting access in working industrial zones. Very poor judgement and an avoidable situation.
Great to know that this company is employee owned. Drivers and all other staff incredibly helpful, friendly and polite. Who needs expensive, unreliable train travel (where all profits go to shareholders), when this wonderfully run company is an alternative. Absolutely deserve the 5 stars. Only thing to be even better is their website could be more user friendly and live tracking if at all possible. But travelling with them is brilliant! I use them regularly and only once late due to roadworks and they called. Well done to all of you! They also seem to have invested in newer coaches.
Berrys London Superfast is absolutely excellent. Couple of years back due to train strikes switched from trip to Waterloo to Ilminster to Hammersmith coach and have never looked back. £29 return for OAP safe and comfortable. London drop off perfect for onward travel and for return. Date of experience is latest as several made.
The coach we were on broke down. A replacement coach came 2 hours later. It was frustrating but the staff were doing what they could to keep us updated and comfortable. We were also told where to get possible compensation, which was fair. I hope Berrys will keep going and acquire/ maintain a reliable fleet of coaches.
Claim your business profile now and gain access to all features and respond to customer reviews.
smcmotorgroup.co.uk
arval.co.uk
xclusivexportsltd.co.uk
vertexrecovery.co.uk
pakistantouristbirds.pk
happydaysparking.co.uk
en.intui.travel
greenhybridbikes.co.uk
loadedbikes.co.uk
locautorent.com
