besque.co

4.8
4.8 Based on 140 reviews

...

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Antje Seebohm
Unfortunately there were some problems with my delivery as my package was held by customs, and I had

Unfortunately there were some problems with my delivery as my package was held by customs, and I had to pay more than 20€ extra because of VAT plus handling fees. I still haven't received my package but got notified today that it's now been released and will be delivered soon. I had immediately contacted the customer support of Besque because I was not happy at all about this and received great support from Gabrielle who (even though she pointed out that they are not responsible for these extra expenses) offered a partial refund.

5
Date of experience: Feb 16, 2026

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