I feel scammed. I selected a one-month subscription for €12. Before the full month had even passed, I was charged €30 today. It was impossible to cancel the subscription. The app also works poorly and does not function properly.
This is misleading and unfair to users. Do not subscribe. They replied that they would not issue a refund in my case, even though I would never have agreed to a €30 monthly subscription. How can money be charged from my personal card without my clear consent?
There was no clear information that this was a long-term recurring subscription. The app itself is not worth it — the same recipes are repeated and the content is very limited. There was also no reminder that a payment was approaching.
Overall, this feels like a deceptive practice.
I am waiting now for refund. The client support answered to my case. I hope they will solve my problem.
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Best.me mobile app provides personalized wellness plans tailored to your unique goals, crafted by our certified nutritionists who consider every aspect of your lifestyle to help you achieve optimal well-being.
