bestdeals.co.nz

1.7
1.7 Based on 21 reviews

...

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Sapphire Lewis
Terrible experience with my projector and screen order.

I ordered a projector and screen package, but the screen never arrived, and my attempts to reach out for help were ignored. After over a week, the screen finally showed up, but then we faced issues connecting it, so streaming a movie was impossible. It seems like the item was previously returned, as another user was logged in. We managed to get YouTube working, but the picture quality didn't match the claims made. We didn't buy this just to watch YouTube! I've tried contacting them through phone, email, and chat for return instructions, but after two weeks, I've received no response. A friend suggested checking Trustpilot, and I regret not doing so before making this purchase. I've filed a dispute with my payment service, hoping the balance won't be processed. STAY AWAY FROM THIS COMPANY!

1
Date of experience: Jan 21, 2026

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