I am submitting this review to address what I believe are unlawful and deceptive lending practices connected to my loan application for $35,000. Initially, I was told, 'Congratulations — You’re Approved,' but this was followed by unreasonable documentation requirements. The actions described may violate: - Equal Credit Opportunity Act (ECOA) - Regulation B - CFPB prohibitions against unfair and deceptive practices. This situation represents a deceptive approval followed by a bait-and-switch tactic, as the company imposed undisclosed conditions after the initial approval was granted. As a private-duty nurse, I provided ample income verification, yet my application was still rejected based on arbitrary criteria. This practice unfairly discriminates against non-traditional earners and violates regulations requiring consideration of all verifiable income. Due to these actions, I faced financial harm, delays, and emotional distress. I urge regulators to investigate these practices and require the company to adopt fair lending standards and reconsider my application.
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Best Egg provides flexible solutions to help people confidently navigate their everyday financial lives. Best Egg supports customers through a growing suite of personal loans, credit card, flexible rent, and financial health tools. Leveraging real-time customer insights, Best Egg gives more people access to the resources they need to be money confident.