bestegg.com

4.6
4.6 Based on 201 reviews

Best Egg provides flexible solutions to help people confidently navigate their everyday financial lives. Best Egg supports customers through a growing suite of personal loans, credit card, flexible rent, and financial health tools. Leveraging real-time cu...

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Average Rating

4.6

/
5

201 Reviews

5 Star
86%
4 Star
5%
3 Star
0%
2 Star
1%
1 Star
8%

All Reviews

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Review Time

Jon Parker
Inaccurate Reporting and Poor Customer Service

The service does not provide accurate information to the credit bureau. They accepted my payment for my full credit card balance over 60 days ago, yet despite their claims of reporting every 30 days, they have not updated the correct balance. I spent more than 3 hours across 5 phone calls with various representatives who struggled with English. They assured me that someone would return my call, but that never happened. I called again, desperate to speak with a supervisor named Chris, who also could not explain the reporting failure. He informed me that the 'customer response team' would reach out, but after days of waiting, he admitted they hadn’t responded to him either. This company is truly disappointing!

1
Date of experience: Jan 14, 2026
Thelma Walker
Serious concerns about deceptive practices

I am filing this complaint regarding what I see as unlawful and deceptive lending practices related to my loan application for $35,000. Initially, I was told I was approved, but then the company imposed unreasonable documentation requirements. These actions may violate various consumer protection laws and represent a bait-and-switch tactic. Despite providing legitimate income verification, I was met with arbitrary documentation demands that disproportionately impact non-traditional workers. As a result, I experienced financial harm and emotional distress. I request an investigation into these practices and corrective actions to ensure fair treatment of all applicants.

1
Date of experience: Dec 01, 2025
CV59
The simplicity of the whole process

5
Date of experience: Dec 01, 2025
Vic Smith
Approved… Then Denied: Deceptive and Unfair Lending Practices

I am submitting this review to address what I believe are unlawful and deceptive lending practices connected to my loan application for $35,000. Initially, I was told, 'Congratulations — You’re Approved,' but this was followed by unreasonable documentation requirements. The actions described may violate: - Equal Credit Opportunity Act (ECOA) - Regulation B - CFPB prohibitions against unfair and deceptive practices. This situation represents a deceptive approval followed by a bait-and-switch tactic, as the company imposed undisclosed conditions after the initial approval was granted. As a private-duty nurse, I provided ample income verification, yet my application was still rejected based on arbitrary criteria. This practice unfairly discriminates against non-traditional earners and violates regulations requiring consideration of all verifiable income. Due to these actions, I faced financial harm, delays, and emotional distress. I urge regulators to investigate these practices and require the company to adopt fair lending standards and reconsider my application.

1
Date of experience: Dec 01, 2025
Benedict W.
Smooth and professional customer service

The process was smooth, and the customer service was highly professional.

5
Date of experience: Nov 30, 2025
Pearl Parker
One simple payment

Overall, the process was straightforward. I sought a debt consolidation loan to manage my credit card debt, and having just one payment has made everything much simpler.

5
Date of experience: Nov 29, 2025
Melanie
Exceptional support for our family

The support we received was outstanding. The communication was excellent, and it helped us secure a loan with a favorable interest rate. We are extremely pleased!

5
Date of experience: Nov 28, 2025
Mark
A frustrating experience

I have used this service for two personal loans and a credit card, and I would not recommend it. The high interest rates and poor service made it a frustrating experience. Avoid this service!

1
Date of experience: Nov 27, 2025
cricri1301376
A remarkably easy experience

My experience was incredibly easy. I initially had doubts, but after some research, I decided to proceed. The customer service was fantastic. I highly recommend this service.

5
Date of experience: Nov 27, 2025
MC90
Successfully paid off multiple cards

I managed to pay off three credit cards and start anew. Thank you!

5
Date of experience: Nov 26, 2025

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Business Details

  • Best Egg provides flexible solutions to help people confidently navigate their everyday financial lives. Best Egg supports customers through a growing suite of personal loans, credit card, flexible rent, and financial health tools. Leveraging real-time customer insights, Best Egg gives more people access to the resources they need to be money confident.

  • call 8552826353
  • language https://www.bestegg.com/?cpid=0f24bb

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