I had high hopes for my order after seeing my sister's beautiful piece from the company. I spent $140 on canvases, paints, and brushes, but when my order arrived in June, it was damaged. The box had a large hole, the canvas was indented, and the paints had leaked everywhere. I reached out via email, which is their only form of communication, and they promised to send a replacement since it was meant as a wedding gift for my daughter. Despite emailing them at least eight more times, it’s now December, and I’ve requested a refund with no response other than an acknowledgment of my email with an invoice number. I will be contacting my bank to retrieve my money. I will not order from them again and will advise friends and family to steer clear. I'm shocked by how poorly this company operates. Extremely disappointed. I would give zero stars if I could!
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