I encountered a price discrepancy while trying to book a flight through this website. The fare displayed was $3391, and I proceeded to make the payment. My bank approved the transaction, but their system declined it. When I contacted the support team, I was informed that the same flight was only available at a higher price of $4049.80, contradicting the fare still shown on their website. If the higher price is correct, why does the lower price continue to appear? This is misleading and creates a poor customer experience. I have screenshots and emails that clearly show the original advertised price along with my payment attempt. Customers value transparency, and accurate pricing is essential for maintaining trust.
Claim your business profile now and gain access to all features and respond to customer reviews.
