Completely dissatisfied. I purchased an item and, 10 days later, the company decided it was 'no longer available' and canceled my order, citing a lack of stock. However, I found the item still available on the website but at a higher price. This feels like a scam. They also claimed there was a delivery issue without providing a tracking code. They simply canceled my order, which was meant to be a birthday gift. I am utterly dissatisfied with this store. The service is misleading and unacceptable. If I could rate below zero, I would, due to their lack of commitment and respect for the customer. The company operates entirely with AI, and after reaching out, I received a rude response stating they could do nothing and that 'it is what it is.' Ridiculous.
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