Extremely inadequate customer support. For over a month, I have been trying to obtain a product that I ordered twice. Despite clearly stating the delivery city each time, the package was sent incorrectly on both occasions. This highlights a complete lack of competence from the support team and the delivery service. No effective solution was offered, and no accountability was acknowledged. Due to their errors, my husband was left without a gift for both his birthday and Christmas. Unacceptable service, a lack of professionalism, and zero regard for the customer. Not recommended.
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