The estimation that the representative gave me was half the price I ended up paying. She miscalculated the space that I needed to half of what it was. My moving day was postponed and when they showed up, that's when they realized that I needed twice the space to move my furniture. Than they broke my move in 2 different days. They did not take any responsibility at all for any of these. I had to fight with them to even lower the price for the second part I had to pay, that was above the quote. They were offering 5 cent discount initially per cubic feet. And that's not the worse part. All my furniture got damaged, scratched, broken, they did not spare a single item. Even the brand new wood flor, got scratch. They assured me when the initial quote was given, that if there is any damage, the insurance will cover it completely. When I filed a claim, I found out that "the insurance" was 60 cents per pound, not the full coverage. That was obviously not explained to me at all, I did not even know there was such a thing. I'm still waiting to hear from a third party insurance on the reimbursement, which I'm sure will not be any where near of what my furniture is worth, or what I will need to spend to replace it. After wasting all this time to file with insurance, I got $518 approved for settlement.
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Best US Moving Inc. has been providing exceptional moving services for over 20 years, and our journey began with a passion for helping individuals and families transition to new homes seamlessly. The company was founded by individuals with extensive experience in the moving industry who identified a need for a reliable, customer-focused moving service that prioritizes professionalism and efficiency.
Our founders recognized the challenges and stress often associated with the moving process and were driven to establish a company that could alleviate these concerns for our clients. Drawing on their expertise and understanding of the intricacies of relocation, they assembled a team of dedicated professionals and set high standards for service quality and customer care. Over the years, our commitment to excellence and customer satisfaction has been the cornerstone of our success, allowing us to grow and become a trusted name in the moving industry.
From humble beginnings, we have steadily expanded our operations, refined our processes, and invested in the latest technologies to streamline our services. Our passion for helping people move with ease and our unwavering dedication to professionalism have been the driving forces behind our continued growth and success in the industry.
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