I ordered my doll on October 28th and reached out for updates on October 31st and November 3rd. I finally received a reply saying it would be shipped by November 11th. By then, I had canceled my order and requested a refund, but received no replies. However, after posting this review, the company contacted me, and after some communication, I’m pleased to report a full refund was issued. It’s crucial for sellers in this space to maintain communication and stick to their promises to avoid making customers feel scammed.
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