I've purchased many Bethesda Titles (TES V: Skyrim, Fallout 3, Fallout 4, and Fallout: New Vegas) and my personal experience with them has been great. The games are well developed and well built. However, the publisher behind them is slowly becoming more and more focused on creating greater revenue than pieces of art that do homage to their fans. I'm not saying that they shouldn't make a profit, but more recent titles like Fallout 4 have seen them attempting to throw in microtransactions and a 'Creation Club', to make more money rather than helping fix the game or expand its slightly disappointing story. Fallout 76 only proved this, when developers were rushed to release the game for, as you guessed, greater profits. The game used the same engine as Fallout 4 and was a clear 'cashgrab', having multiple issues that violated consumer rights.I'm grateful that Bethesda took The Elder Scrolls and Fallout franchises to the levels they are now, however I'm concerned that the greatness of these games will fall to repetive design and writing. Not only this, but Bethesda also try to trick fans, as they raised the price of the DLC for TES V: Skyrim and then took down the listings of both the base game AND the DLC, forcing many new players to purchase the £30 'Special Edition', taking away the ability for new players to just play the base game for £10.Lastly, Bethesda has appalling customer support. Bethesda's AAA titles are famous for their bugs and glitches, and while they can be amusing most of the time, they can also render the game unplayable. After encountering an issue in Fallout 4 that made the game extremely difficult to play, I sent a support ticket despite Bethesda's website trying to redirect me to unhelpful 'help pages'. I then found another issue a week later with TES V: Skyrim's Hearthfire DLC, which made the major feature of the DLC unplayable and broken. It has been nearly a month now, and I have no reply.Bethesda need to accept that their image is dying, and if they don't act soon, the boycotts and bad reputation will only further harm their company to the point where not even the extra Skyrim Special Edition VR paid mods profits will be able to save them
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