I deposited €862 on my first deposit expecting to receive the advertised 100% Welcome Bonus up to €1,500 plus 10% Free Bet as clearly stated in their promotional materials and terms.According to BetiBet's official terms, I should have received:€862 Hunting Bonus (100% match, released as freebets in installments as I place qualifying bets at 1.3+ odds)What I actually received: Only a €100 free bet.BetiBet's response: They claimed the bonus is "random" and I need to place more bets to receive it. They also stated I must deposit another €100 minimum to use the free bet I already received.Issues with this response:"Random" bonuses are NOT mentioned anywhere in their terms - The welcome bonus clearly states 100% match up to €1,500 on first deposit over €20. There is no disclosure that bonuses are "random" or discretionary.Hunting Bonus mechanism ignored - The terms state the bonus is released in installments as you bet. I placed qualifying bets at 1.3+ odds, but received no installment freebets despite settling wagers.Additional deposit requirement contradicts terms - Their terms do NOT require a second deposit to activate the first deposit free bet. The 10% free bet is part of the FIRST deposit package.Lack of transparency - If bonuses are "random" or discretionary, this should be clearly disclosed BEFORE deposit, not after.Conclusion: BetiBet's actual bonus delivery does not match their advertised terms. The requirement to deposit more money to access an already-earned bonus, combined with unexplained "random" bonus allocation, feels deceptive. I expected a regulated Curaçao-licensed operator to honor their published terms.Not recommended for players expecting transparent bonus terms.
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