I have been a customer for many years but hadn’t made a deposit or played in about six months. After winning a SGP, I attempted my first withdrawal in half a year and noticed significant changes. I was hit with an unexpected fee for an e-transfer (which used to be free), and payouts that used to take minutes are now apparently delayed by 48 hours, even with auto deposit. There are no cash-out options available either. While this platform has been around for a long time, it seems that others have surpassed it in terms of customer service and betting options. I am truly shocked by my experience after being a loyal customer for so long.
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