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I enjoy the ease of operation. The wide and varied games are definitely which kept me comingback , once I did win, especially using crypto your speed at which I was able to cash out with was beyond anything expected and will definitely keep me as a customer for life so honestly initially the lack of bonuses is what kept me from depositing less than more.
Great site that’s easy to use and keep track of, customer service always quick to help, and payouts are within minutes. Oh and pretty decent bonuses are given out regularly.
I’ve been a member since 2022 and have never received the birthday bonus that is advertised on their website as a VIP benefit. Not once.
Every time I contacted support, they told me I would get an email on my birthday. This year I turned 35 and again received absolutely nothing. Now they are declining it entirely.
Advertising a VIP birthday bonus and then never delivering it is misleading and dishonest. If you’re going to list perks, actually provide them. Otherwise, remove them from your site.
Terrible transparency, poor customer service, and very disappointing experience.
My account says $85 but when i go to withdraw it says 0.23 cents. As long as you are losing in the casino, you will win at black jack, as long as you keep it = to or under $100. If you go above that, expect lady luck to turn against you. Good Luck!
I played here for the first time tonight and it turned out to be a fantastic experience. I was a bit skeptical, as I usually am with new online platforms, but after doing some research, I made a small deposit to see how it would go. Within about 10 minutes, I managed to hit 7x my deposit and decided to check the withdrawal process to ensure everything was in order. They mention a 24-hour timeframe, but I received my withdrawal (in cryptocurrency) in about an hour, right after it was reviewed. Overall, it was a great first experience, and I plan to return frequently.
A reliable online casino and sportsbook experience. I’ve also tried their poker app. My experience with online casinos is limited, likely because I haven’t felt the need to explore further. My requirements have been completely satisfied with this platform. For instance, during the new year, I received $24 in free play money for three consecutive days. Based on your level and spending, you can earn weekly and monthly cash rewards. From one of those $24 plays, I managed to win $450 in a single day. I’m not here to sell you a fantasy since it’s a casino, and they certainly make their profits. However, for a fair and rewarding experience, this is the spot. I’ve faced no issues with deposits or withdrawals (I always use cryptocurrency for payments and withdrawals). Their customer service is also exceptional. Thank you for providing me with such a great experience. I can't even recall how many times I’ve been down and managed to come back up enough to sustain myself for weeks because of this service.
I must express my disappointment, as I usually avoid criticizing businesses unless warranted. Unfortunately, I feel the need to highlight the issues with this service. My experience has been frustrating! Over the past two years, I’ve played a few of their casino games and have lost around $75,000. I can sense when gameplay is fair and when it feels manipulated, and I often feel like I’m losing without any chance of winning. The platform claims their games are based on random number generators, but I genuinely doubt that. In two years, I’ve only managed to cash out once, for a mere $600. Most of my time spent on the site feels like I'm just giving them my money without any real chance of fair play. It's disheartening to see them claim to value customer satisfaction and long-term relationships when that clearly isn't the case. This platform feels deceitful, and I sincerely hope they face consequences soon. I urge potential customers to reconsider before engaging with this casino.
They have recently reduced the VIP weekly and monthly cash boosts. For context, I wagered $5,787 in about two weeks and received only $2 back on my weekly cash boost this time. Save your money, folks! This service seems to be heading downhill. They've significantly limited the slots, making wins rare, and are cutting back on VIP rewards as users begin to realize that this platform is unregulated and unreliable. Will they pay out if you happen to win a small amount? Yes, but the winnings are minimal. For every $500 you deposit, you might only get back $60 to $100 in winnings. Additionally, their games tend to freeze at the most inconvenient moments, typically during potential bonus winning spins, which feels fraudulent. There’s also a rollover requirement for all deposits! You must wager any amount you deposit before withdrawing. They claim it's for “money laundering” reasons, but think about it—if I walk into a casino with $500 and can't leave until I've wagered that amount at least once, who benefits from this rule? The casino! This place is a joke. I'm closing my account. The only reason I stayed was for the VIP perks of about $100 a month, which are now gone. They’re losing money and customers, and playing here feels risky. It’s only a matter of time before they stop honoring withdrawals, and your money could just disappear! Look elsewhere. You'll be glad you did!
I have consistently had a great experience with the service. I usually deposit using cryptocurrency and also withdraw with it. The experience has been enjoyable, especially with the VIP bonus; I once received a $7 bonus that I used in their online casino and ended up winning around $800.
I have been a customer for many years but hadn’t made a deposit or played in about six months. After winning a SGP, I attempted my first withdrawal in half a year and noticed significant changes. I was hit with an unexpected fee for an e-transfer (which used to be free), and payouts that used to take minutes are now apparently delayed by 48 hours, even with auto deposit. There are no cash-out options available either. While this platform has been around for a long time, it seems that others have surpassed it in terms of customer service and betting options. I am truly shocked by my experience after being a loyal customer for so long.
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