better.co

5
5 Based on 41 reviews

At Better, we’re passionate about business communications, continuity, collaboration, and productivity. That means we’re also dedicated delivering Better service, support, and reliability – and making business phone systems and internet easier and more co...

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Average Rating

5

/
5

41 Reviews

5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Anna Cleobury
The engineer (Ollie Stevenson) that set up our system was brilliant, he was professional, polite and

The engineer (Ollie Stevenson) that set up our system was brilliant, he was professional, polite and explained everything in language we could all understand. He is a credit to your business!!

5
Date of experience: Jan 29, 2026
Kev Thurgood
We have just had a new phone and broadband system installed by Better. and we could not fault the ex

We have just had a new phone and broadband system installed by Better. and we could not fault the experience. Right from the initial enquiry, to Jamie the sales guy, right through to Richard the engineer who was super friendly, very polite and super efficient, all sorted within 48 hours too, we really couldn't fault their service. A very happy customer :-)

5
Date of experience: Jan 27, 2026
Lisa Hudson
Thank you Richard Great Job nothing to…

Thank you Richard Great Job nothing to much trouble.

5
Date of experience: Jan 26, 2026
Leathercraft of Cornwall
Great service from Allan

Great service from Allan, very quick and efficient!

5
Date of experience: Jan 26, 2026
Scott Roddam
When you sign up they only tell you its an 18 month contract at £120 a month. Once that 18 months ha

When you sign up they only tell you its an 18 month contract at £120 a month.
Once that 18 months has finished, you then get the full picture that its a 6 year contract and its now £390 a month.
For a small business like myself its extremely hard to hear this and very worrying.

Update on this review.
Anthony gave me a call today and did everything he could to sort the issues I had.
He made it his mission to keep me as a customer and im more than happy with what he sorted.
Thanks

5
Date of experience: Jan 25, 2026
Scott Roddam
Problem now sorted

When you sign up they only tell you its an 18 month contract at £120 a month.Once that 18 months has finished, you then get the full picture that its a 6 year contract and its now £390 a month.For a small business like myself its extremely hard to hear this and very worrying.Update on this review.Anthony gave me a call today and did everything he could to sort the issues I had.He made it his mission to keep me as a customer and im more than happy with what he sorted.Thanks

5
Date of experience: Jan 23, 2026
clare brown
Great service from Paul

5
Date of experience: Jan 23, 2026
Barney at Swinnerton Cycles
Richard and Lee have been fantastic

Richard and Lee have been fantastic, super patient with the less savy people like my colleagues, everything was pretty straight forward and they answered all our questions perfectly

5
Date of experience: Jan 22, 2026
Valued customer
New Phone/Broadband installation at Flexifill

For the first time in many years we have a new phone/broadband system installed with professionalism. Equipment is intuitive, and the commissioning/training given by Oliver was perfect.He's an asset to the company.

5
Date of experience: Jan 22, 2026
michael harbour
tom was very helpfull an install good

tom was very helpfull an install good

5
Date of experience: Jan 22, 2026

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Business Details

  • At Better, we’re passionate about business communications, continuity, collaboration, and productivity. That means we’re also dedicated delivering Better service, support, and reliability – and making business phone systems and internet easier and more convenient for our clients.


    We also know that future-focused businesses deserve future-ready solutions like WhatsApp integration, call recording, on-hold marketing, remote working solutions, and call reporting. That’s Better.See more

  • email CustomerService@better.co
  • call 03301183069
  • language https://better.co

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