I’ve been a member with Better for a while now, but the overall experience has become increasingly frustrating. The biggest issue is the lack of availability — sessions are either fully booked well in advance or simply not showing up on the system at all. It makes it nearly impossible to plan anything consistently.
What’s even more disappointing is the pricing structure. Despite paying a good amount per month for membership, you still have to book and pay for sessions separately. That really makes you question the value of the membership — is it just to save a couple of pounds per booking? Because in reality, you’re unlikely to even get 4–6 badminton sessions per month at your preferred times.
It feels like you’re paying twice — once for the membership and again for access you can barely use. Unless availability improves significantly, it’s hard to justify staying on as a member.
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Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.See more
